When to consider HeyGen
Consider Full for a managed conversation experience, or Lite when your product already has a voice agent. Existing voice and language-model costs remain part of Lite's total bill.
Pricing by mode
LiveAvatar offers Full conversations or Avatar Only / Lite integration with your voice-agent pipeline.
Essential: 1,100 credits. Full uses 2/min; Lite uses 1/min. Overage: $0.095/credit. Starter is closed to new customers.
| Detail | HeyGen |
|---|---|
| Model | LiveAvatar |
| Full avatar usage rate | $11.40/hr |
| Full billing basis | Essential Full overage |
| Video-only usage rate | $5.70/hr |
| Video billing basis | Essential Lite overage |
| Full response timing | Not verified · Full conversation timing not established |
| Video timing | <300 ms · First frames, vendor claim |
| Output resolution | 1080p on request · Needs appropriate source footage; HD increases latency |
| FPS | Not published · No verified specification in the cited sources |
| Custom motions | Recorded gestures · Source footage controls movement; no dynamic gesture control |
| Moderation control | Not verified · An unmoderated or configurable mode has not been verified |
| Deployment | Hosted API |
Usage rates are one component of cost. Use the monthly calculator for supported plan allowances and session assumptions.
Monthly cost examples
Illustrative totals for the selected monthly plans, using five-minute connected sessions. Each row uses one mode for the entire allowance. Video Only excludes an external voice stack. Taxes, avatar preparation, and unlisted add-ons are excluded.
| Provider and mode | 100 min/month | 1,000 min/month | 10,000 min/month |
|---|---|---|---|
| HeyGen LiveAvatar Full AvatarEssential monthly | $99.00 | $184.50 | $1,894.50 |
| HeyGen LiveAvatar Video OnlyEssential monthly | $99.00 | $99.00 | $944.50 |
HeyGen LiveAvatar: 1,100 shared paid credits. Each estimate uses one mode only; allowances are alternatives. Proportional-minute estimate; partial-minute rounding is unspecified. Free credits excluded. Billing source ↗
Plan the integration
Choose the mode first, then verify the shared credit allowance and the source footage needed for your avatar. Recorded gestures and HD output have different constraints from dynamic custom actions.
Read the latency correctly
The first-frame claim does not establish voice-to-voice latency. Source footage, output quality, mode, and plan can change the experience.
Custom gestures follow source footage. Essential includes 550 Full or 1,100 Lite minutes, before overage; 1080p depends on avatar and plan.
Questions to verify before launch
- How will Full and Lite usage share the credit pool?
- Is 1080p enabled for this avatar and plan?
- Which gestures can the source footage support during a live session?
Official sources
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Explore all active models · Read the methodology · Explore integration and demo guides